FAQ

FAQ

Do you only work with ashes?  We work with ashes, but our pieces can also be made with sand, soil, breastmilk, hair/fur, and cloth. If you have something you'd like to be included that is not listed above, feel free to email us at [email protected]

What will my jewelry look like? We add a pearl white powder to all stones to create the unqiue white stone. Because ashes comes in different colors, stone colors may vary.

What if I don't know my ring size? If you don't know your ring size, you can buy a ring sizer on amazon, or go to a local jeweler and they should size you for free!

Can I send multiple sets of ash to be included?Yes, you are more than welcome to send multiple sets of ash, or anything else you want included in your items. You can send a small pea size amount of ash from each you would like to include.

Can we ship internationally? We ship both domestically and internationally.

Can you create custom pieces? We do work with custom orders! You can email us and we will do our best to create your dream piece. 

How do I care for my jewelry? The jewelry should be stored in regulated temperatures. Although they are waterproof, I suggest removing the jewelry when showering or swimming to keep the stone safe from any harsh chemicals. For cleaning purposes, do not submerge the stone in jewelry cleaner, only use the cleaner on the metal.

How long does processing take? Please allow 4-5 weeks to receive your jewelry. Processing times vary upon the piece of jewelry , when the ashes are received, and the order load at the time. 

Returns/Refunds? Because our rings are personalized, we do not offer returns or refunds on them. We would be more than happy to repair your items if something were to happen to them. Please email us if there are any questions regarding this.

What materials do you use? We mostly offer sterling silver, but if you have interest in our metals please reach out!